Frequently Asked Questions
Click any question below to see the answer.
Q: What is ChristianGamesandCrafts.com?
A: ChristianGamesandCrafts.com is a subscription-based service that provides downloadable Bible Lessons, Games, Crafts, Recipes, Printables, Programs and Events on a variety of Christian themes.
When you subscribe to our site, you get unlimited access to our library, the ability to enter contests and post on our blog for the duration of your subscription. You may use any downloaded art and templates forever, but when your subscription expires, you will no longer be able to download new materials from our site
Q: How do I become a member?
A: Click on the "Become a Member" button in the top right hand corner of every page. Fill out the subscription form, enter your form of payment and you are all set.
Q: Can I view items on your site without being a member?
A: Yes, there are many FREE items on the Christian Games and Crafts site that can be viewed without a subscription.
Q: Do I get unlimited access to ChristianGamesandCrafts.com during my subscription?
A: Once you are a fully subscribed member, you can download as much content as you would like, from all over the site.
Q: How much is a subscription to ChristianGamesandCrafts.com?
A: For only $60.00 per year (plus tax in WV), you get access to the ChristianGamesandCrafts.com archives and can download as many items as you would like all year long for either personal or church noncommercial use. For more information on usage terms, please visit the Terms of Use.
Q: What do I do if I am having trouble subscribing?
A: Several things could prevent your subscription registration from being completed.
Make sure you have entered all required information on the registration page. If you are registering outside the United States, select "other" from the drop down menu in the State box. If any required information has been entered incorrectly, you should receive a red error message, describing the mistake.
If you don't get any error message, but it does not take you to the next page, you should check to see if cookies are enabled in the options of your web browser (Internet Explorer, Firefox, Safari, etc.). If you do not know how to enable cookies, please contact your browser manufacturer, or use a search engine, such as Google, to locate exactly how to enable them.
If you are still having problems, downloading a fresh web browser may solve the issue. Mozilla Firefox (if you are using a different web browser) from www.getfirefox.com is a great option. It is free and fully compatible with our site based on the default settings.
Q: What forms of payment does ChristianGamesandCrafts.com accept?
A: We accept Visa, Master Card, Discover Card, American Express, JCB and Diner's Club.
Q: What is the Automatic Renewal Service?
A: As part of the ChristianGamesandCrafts.com Automatic Renewal Service, your subscription automatically renews each year by charging the regular renewal subscription fee of $60.00 (plus tax if you are in WV) to your supplied credit or debit card upon expiration of your current subscription. You consented to this feature during your subscription registration.
If you wish to discontinue your subscription to ChristianGamesandCrafts.com, you will need to cancel your subscription under "My Account."
Q: Can foreign customers, located outside the USA, purchase subscriptions?
A: Yes. Since we use credit cards for purchases on our site, customers from any country can purchase subscriptions on our site, and your credit card company will automatically convert your currency into ours using the current rate of exchange. You can use a currency converter web site, such as the following site: www.XE.com
PLEASE NOTE: Our registration process requests a State in one of the drop down box fields. If you are registering outside the United States, select "Other" from the drop down menu in the "State" box and you will be able to fully register.
Q: How do I get a copy of the billing receipt for my subscription?
A: Please send an e-mail to info@ChristianGamesandCrafts.com including the first name, last name, and e-mail address that was used when you registered, and we will be more than happy to e-mail you a copy of your receipt.
Q: How do I change my e-mail address and password?
A: Login under "Member Login." click on the "Account" button on the top of the page. Make your desired changes. Remember that your password and e-mail address are case-sensitive, so be sure to keep that in mind if you change them.
Q: I can't log into my ChristianGamesandCrafts.com account. What's wrong?
A: Login problems are usually caused by a variety of simple problems. Here are the top few:
Case Sensitivity Your email address and password are case sensitive. You must enter them EXACTLY the same way you did when your account was created. If you suspect that you had a typo in your email address when you registered, please e-mail us at info@ChristianGamesandCrafts.com. If there was a typo in the password you entered, see #2 below. If both the email address and password you registered contain typos, you must contact us at info@ChristianGamesandCrafts.com to have the information edited.
Wrong Password If you cannot remember your password, you can reset it anytime.
Cookies Like most commercial web sites, our site requires the use of browser "cookies." You must have browser cookies enabled in order to log in. If you do not know how to enable cookies, you should contact the manufacturer of the browser, or use a search engine to locate exactly how to enable them (An example of using a search engine to locate the information could be typing "enabling cookies in Internet Explorer" in the search box at Google.com).
Old Browsers We encourage all of our members to have the latest version of their web browser installed, since many older browsers may not be as compatible with our site.
One of these suggestions should solve your problem. If none of these suggestions work, please contact info@ChristianGamesandCrafts.com and provide the details of your login problem.
Q: How can I contact the ChristianGamesandCrafts.com Customer Service department?
A: You can contact the Customer Service department via e-mail at info@ChristianGamesandCrafts.com. When contacting us, please provide your first and last name, e-mail address and zip code.
If you have any suggestions for the Christian Games and Crafts website, please send e-mails to info@ChristianGamesandCrafts.com.
Q: How do I cancel my ChristianGamesandCrafts.com subscription?
A: Login to your account. Click on the 'My Account' button under 'Info' on the menu bar. Once you are on the My Account page, you should see a "Cancel My Subscription" button at the bottom. Simply click that, follow the steps, and your account will be canceled. You will receive an e-mail confirmation of the cancellation.
Q: Can I enter contests without being a subscriber of ChristianGamesandCrafts.com?
A: Yes, anyone can enter our contests. You simply need to register and send in your entry.
Q: Why do I have to register for "Discussions" if I am already a subscriber to ChristianGamesandCrafts.com.
A: Our discussion forum is set up separate from our main ChristianGamesandCrafts.com site. Anyone can view and post to our discussions as long as they have set up a free account.
Q: Why won't my ChristianGamesandCrafts.com login and password work for "Discussions"?
A: Our discussion forum is set up separate from our main ChristianGamesandCrafts.com site. Anyone can view and post to our discussions as long as they have set up a free account. If you are a ChristianGamesandCrafts.com subscriber, you can register for a "Discussions" account with your same login and password as long as they have not already been taken.
Q: Can I participate in "Discussions" without being a subscriber of ChristianGamesandCrafts.com?
A: Yes, anyone can participate in our discussions, at no cost. You simply need to register to set up a free account.
Q: What happened to monthly subscriptions?
We switched to yearly subscriptions on October 4, 2011 after receiving many requests from churches to switch over to yearly billing to cut down on the amount of paperwork and transactions they had to handle.
Q: What if I originally signed up for Christian Games and Crafts as a monthly subscriber?
You may switch over to yearly billing at any time by logging in and clicking the "Account" link at the top of the page and following the yearly billing instructions. Filling out the form will sign you up for yearly billing. Details of the agreement will be in the terms and conditions you agree to when resubmitting. On the date of your next regularly scheduled billing date, you will be billed for a whole year subscription of $60.00. Your monthly billing will cease.
You may also elect to remain a monthly subscriber. In that case, do nothing and your billing will continue on a monthly basis until you a) cancel the account, b) switch to yearly billing, or c) your current credit card expires and you have to update your billing information, at which time it will switch you to yearly billing.
